Privacy Policy - DJBOOK

Last Updated: April 2026

1. Introduction

DJBOOK (“we”, “our”, “platform”) is an online platform that connects users with nearby independent DJ service providers (“DJ Owners”) for events and functions.

We are committed to protecting your privacy and ensuring transparency in how your information is collected, used, and shared. By accessing or using DJBOOK, you agree to the terms of this Privacy Policy.

2. Scope of Policy

This Privacy Policy applies to our mobile applications, web applications, and all services provided by DJBOOK.

3. Information We Collect

3.1 Personal Information

Full name, mobile number, and email address.

3.2 Location Information

Approximate or precise location (with your permission) to show nearby DJs.

3.3 Booking & Event Information

3.4 Payment Information

Transaction ID, payment status, and amount. Payments are processed via secure third-party gateways such as Razorpay. We do not store card details, UPI credentials, or banking passwords.

3.5 Device & Technical Data

Device type, operating system, IP address, app usage data, and crash logs.

3.6 Communication Data

Chat messages, support queries, and any call records (if applicable).

4. Permissions We Request

5. How We Use Your Information

We use your data to:

6. Sharing of Information

We may share your information with:

We do NOT sell, rent, or trade your personal data.

7. Platform Role & DJ Responsibility Disclaimer

DJBOOK acts only as an intermediary platform. While we review DJ listings before approval, we do not guarantee the availability, punctuality, service quality, or behavior of any DJ Owner. All service-related issues (delays, non-arrival, poor performance, etc.) are the sole responsibility of the respective DJ Owner. DJBOOK shall not be liable for such issues.

8. Payments & Transactions

9. Data Retention

We retain your data as long as your account is active or as required for legal compliance, dispute resolution, or legitimate business purposes.

10. Data Security

We implement reasonable security measures including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.

11. User Rights

You have the right to:

You can request account deletion by emailing us at support@djbook.app. We will process it within a reasonable timeframe.

12. Account Security

You are responsible for keeping your login details and OTPs secure. DJBOOK is not liable for any unauthorized access due to your negligence.

13. Cookies & Tracking

We use cookies and similar technologies to improve user experience and analyze platform usage.

14. Third-Party Services

We use Google Firebase (FCM, Analytics, Crashlytics). These services follow Google’s Privacy Policy. DJBOOK is not responsible for the privacy practices of external services or payment gateways.

15. Children’s Privacy

DJBOOK is not intended for use by individuals under 18 years of age.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform after changes constitutes your acceptance of the updated policy.

17. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Raipur, Bhilwara, Rajasthan.